At Dobin, you are always in control. You have complete authority over what data is collected and who can access the insights derived from it. Dobin will never collect, access or share any bank account, credit cards or transaction data. You can personalise your consent preferences within the app, and with your explicit permission are able to anonymously share your transaction data. Your data privacy and control are our top priorities.
Dobin is designed with robust security measures to safeguard your financial data. We employ restricted, view-only access to your data and use multi-layer encryption techniques. Rest assured, your data security and privacy are our top priorities. You can read more about Dobin’s security measures through the link below. https://www.dobin.io/security
If you enable the "save credentials" feature, your login details will be securely stored on your device's password manager (i.e. Apple Keychain or Android Keystore). Dobin's backend server never stores your credentials. They remain exclusively on your mobile device.
Yes, you can now connect your bank accounts or credit card accounts without entering your internet banking credentials by using the PDF import statement feature. This feature allows you to upload a PDF version of your bank or credit card statement, and the app will securely extract the necessary transaction details to help you track your spending and rewards.
No, currently, Dobin is not regulated by MAS. Nevertheless, we maintain strict standards to safeguard data security and privacy.
At Dobin, you are always in control of your data. While Dobin uses your data, the holder of the bank account the data comes from remains its owner. Each user is in complete control of what data is collected and what data insight derived from it is shared, and can make personalised consent preferences in the app. Dobin will never collect, access or share any data unless users give us explicit permission to do so.
Yes, We have established partnerships with reputable brands such as Visa and Mastercard, and we are proud members of the Singapore FinTech Association (SFA). Additionally, Dobin has been reviewed by prominent key opinion leaders in the personal finance community, including:
Once users complete their connection on Dobin and opt-in to share their information, Dobin collects details such as transactions (e.g. purchases, transfers, cash withdrawals), account balances (e.g. on current and saving accounts) and financial products owned (e.g, credit cards, loans). Dobin does not collect sensitive or personal information such as names, addresses and payment information.
You can view exactly what has been collected through your Dobin App. Users are in complete control of which bank account is accessed by Dobin and what data is collected. User can revoke data collection and delete data already collected at any time.
At Dobin, the safety and security of your data are our top priorities. We implement strong end-to-end encryption to protect your backup data.
When you backup your data on Dobin, it allows you to securely store your data for future restoration. All financial data and personal preferences are securely encrypted with a unique password of your choice, ensuring that no one else, not even Dobin, can access your backup. After your data is encrypted, the backup is uploaded to Dobin's secure servers, and can only be decrypted and restored by you using your personal password.
It's important to note that when you restore your backup, it will override any existing data on your device. Additionally, you have the flexibility to manage your backups as you see fit. You can manually delete your backup at any time if you no longer wish to keep it.
Finally, please remember that you can only restore backups created under your own Dobin account. This provides an extra layer of security and ensures that your sensitive information remains private and accessible only to you.
To restore your secure backup on a new mobile device:
- Go to Settings and click on Backup Now. - Create a unique password to set up and restore your backup. - On your new device, after logging in, go to Settings and under Secure Backup, click on Restore Last Backup.
Please do not lose your backup password as Dobin will not be able to help you recover it.
Note: For data privacy and security, your credentials will not be restored. If you prefer not to save your data, you can delete your backup.
When you back up your data on restore it on your new device, Dobin will restore your connections, preferences, and historical transaction data.
Note: For data privacy and security, your credentials will not be restored. If you prefer not to save your data, you can delete your backup.
Yes, securing your backup at Dobin is safe. We use robust security measures to protect your financial data, including multi-layer encryption techniques.
Dobin is designed with restricted view-only access to ensure that your data remains secure and private. No one else, not even Dobin, can see your backup.
You can permanently delete your Dobin account through the following. 1. Go into your Settings and select Data & Privacy 2. Select 'Delete Account' to permanently delete your account. 3. You will be required to verify account deletion with SMS OTP verification. Kindly complete this to successfully delete your account.
Alternatively, you can also decide to delete all the bank data from your device while still keeping your Dobin account by selecting 'Delete All Bank Data' instead.
